1. Introduction

Venrir ("Company", "we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and otherwise handle your personal information when you use our website, mobile application, and services (collectively, the "Service").

2. Information We Collect

Information You Provide Directly

We collect information that you voluntarily provide, including:

  • Account Information: Name, email address, phone number, password, and profile information
  • Payment Information: Credit card details, billing address, and transaction history (processed securely by payment providers)
  • Course Information: Your course progress, grades, assessments, and certifications
  • Communication: Messages, feedback, support tickets, and survey responses

Information Collected Automatically

When you use our Service, we automatically collect:

  • IP address and location data
  • Browser type and device information
  • Pages viewed and time spent on each page
  • Referring URLs and navigation patterns
  • Cookies and tracking technologies

3. How We Use Your Information

We use the information we collect for various purposes:

  • To provide, maintain, and improve the Service
  • To process payments and deliver course content
  • To send transactional and promotional emails
  • To customer support and respond to inquiries
  • To analyze usage patterns and improve user experience
  • To comply with legal obligations
  • To prevent fraud and protect security

4. Data Sharing & Disclosure

Third-Party Service Providers

We may share your information with trusted third parties who assist us in operating the Service, including:

  • Payment processors and financial institutions
  • Email delivery providers
  • Analytics providers
  • Cloud hosting providers
Note: We ensure that all third parties agree to maintain the confidentiality and security of your information.

Legal Requirements

We may disclose your information if required by law, court order, or government request. We will notify you of such requests unless legally prohibited from doing so.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, alteration, or destruction. These include:

  • SSL encryption for data in transit
  • Secure password hashing
  • Regular security audits and updates
  • Access controls and authentication mechanisms
  • Confidentiality agreements with employees

However, no security system is completely impenetrable. We cannot guarantee absolute security of your information.

6. Your Privacy Rights

Access & Portability

You have the right to access, download, and obtain a copy of your personal information.

Correction

You can request correction or update of inaccurate or incomplete information.

Deletion

You may request deletion of your personal information, subject to legal retention requirements.

Opt-Out

You can opt out of promotional communications by clicking the unsubscribe link in emails or through your account settings.

7. Cookies & Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience. These include:

  • Session Cookies: To maintain your login and session state
  • Preference Cookies: To remember your preferences
  • Analytics Cookies: To understand how users interact with our Service
  • Advertising Cookies: To serve personalized advertisements

You can control cookie settings in your browser. Disabling cookies may affect functionality of some features.

8. Retention of Data

We retain your personal information for as long as necessary to:

  • Provide the Service and fulfill contractual obligations
  • Comply with legal and regulatory requirements
  • Resolve disputes and enforce agreements
  • Maintain business records and security

After this period, we securely delete or anonymize your information.

9. Children's Privacy

Our Service is not intended for children under 18 years old. We do not knowingly collect personal information from children. If we become aware that we have collected information from a child, we will take steps to delete such information immediately.

10. International Data Transfers

If you access our Service from outside India, your information may be transferred to and stored in India. By using the Service, you consent to the transfer of your information to countries outside your country of residence.

11. Third-Party Links

Our Service may contain links to third-party websites. We are not responsible for the privacy practices of these websites. We encourage you to review their privacy policies before providing any personal information.

12. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by email or by posting a notice on our website. Your continued use of the Service following such notice constitutes acceptance of the updated Privacy Policy.

13. Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please contact us at:

  • Address: WeWork Eleven West, Baner, Pan Card Club Road, Baner, Pune, MH 411045
  • Email:info@venrir.com